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Contact us

If your query relates to:

Asylum and Immigration
(this includes Refusing a person asylum in the UK, Refusing a person entry to, or leave to remain in, the UK for permanent settlement, Deporting someone already in the UK and Refusing a person entry to the UK for a family visit.)

Please call
0845 600 0877 (Customer Service Centre)

Employment
(this includes unfair dismissal, redundancy payments, discrimination, wages and other payments.)

Please call
0845 795 9775 (Employment Helpline)

Social Security and Child Support
(this includes Income Support, Jobseeker's Allowance, Incapacity Benefit, Employment Support Allowance, Disability Living Allowance, Attendance Allowance, Retirement Pensions, Child Support, Tax Credits, Statutory Sick Pay (SSP)/ Statutory Maternity Pay (SMP), Compensation Recovery Scheme/ Road Traffic (NHS) charges, Vaccine Damage, and decisions on Housing Benefit and Council Tax Benefit.)

Please call
0845 408 3500 (for Birmingham)
0292 066 2180 (for Cardiff)
0141 354 8400 (for Glasgow)
0113 389 6000 (for Leeds)
0151 243 1400 (for Liverpool)
0191 201 2300 (for Newcastle)
0115 909 3600 (for Nottingham)
0208 652 2300 (for Sutton)

General enquiries

For queries relating to the Tribunals Service please call 020 7566 1270. Please note that we will not be in a position to answer any specific questions relating to your case, you will need to contact the office dealing with your appeal.

We aim to answer all queries (letters, faxes and emails) as quickly and as clearly as we possible can.

Press enquiries

Please note these numbers are for journalists only.

Telephone: +44 (0)203 334 6510
Fax: +44 (0)203 334 6578

Postal address
5th Floor
102 Petty France
London
SW1H 9AJ

Making a complaint

Complaints should be sent to the office administering your appeal.

We treat any written or spoken clear expression of dissatisfaction with the administrative service or facilities provided by the Tribunals Service or its staff where a response is required, as a complaint.

We aim to reply to all complaints within 10 working days. If we cannot resolve your complaint we will inform you of the steps you can take if you want it investigated further.

Website enquiries

We welcome comments and suggestions about how this website may be developed and improved. If you have a query relating specifically to this website you can contact the Tribunals Service on 0207 566 1316.

Or if you prefer, you can email us using the link below.