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- 21 August 2008
- 20 August 2008
- 19 August 2008
- 22 July 2008
- 17 July 2008
- 01 July 2008
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24 September 2008
Tribunals Service Customer Satisfaction Survey (Article first published on 16 October 2007)
To allow us to gauge and monitor levels of customer satisfaction with the administration of Tribunal cases, FDS International Ltd have been contracted to conduct a Customer Satisfaction Survey on behalf of the Tribunal Service. The results of the survey will be important in informing and shaping the development of our policies and indeed the organisation.
The survey will focus on the administration of cases, not the outcome of their case nor the decision of the judiciary. The survey will be carried out at intervals throughout 2007, 2008 & 2009. The results will, in the first instance, allow us to develop a Key Performance Indicator for customer satisfaction and thereafter monitor performance against that indicator.
If Customers raise questions about providing information to FDS they should be reassured that under the Data Protection Act 1998, the Tribunals Service has put in place an agreement with FDS allowing them to process this data on our behalf.
21 August 2008
Tribunal Procedure Committee
Revised drafts (dated 19 August 2008) of rules for the Social Entitlement Chamber of the First-tier Tribunal, the Health, Education and Social Care Chamber of the First-tier Tribunal; and the Upper Tribunal have been produced, following the Tribunal Procedure Committee’s consideration of responses to a consultation on earlier drafts.
Subject to minor drafting changes, these are the versions of the rules that the Committee intends to make and submit to the Lord Chancellor in October.
View revised drafts of the rules
Immigration appeals: Fair decisions, faster justice
Consultation on the proposed reforms to the immigration appeals system is now available on the UKBA website. Consultation ends on 16th October.
20 August 2008
Tribunals, Courts and Enforcement Act 2007: Consultation on Tribunal Procedure Rules
The Tribunal Procedure Committee has commenced consultation on rules for the First–Tier Tax Chamber. The rules and an accompanying note from Mark Rowland on behalf of the Honourable Mr Justice Elias, Chair of the Committee are attached. The procedural rules support and enable unification of existing tax tribunal processes for the new Tax Chamber of the First-Tier Tribunal. The parallel consultation on how the draft rules for the Administrative Appeals Chamber of the Upper Tribunal should be amended for tax is also on this website. This Consultation closes on 12 November 2008.
- Consultation Note: First–Tier Tribunal (Tax Chamber) Rules 2008
(15kb) - Draft First–Tier Tribunal (Tax Chamber) Rules 2008 (149kb)
Tribunals, Courts and Enforcement Act 2007: Consultation on Tribunal Procedure Rules
The Tribunal Procedure Committee has commenced consultation on how the draft rules for the Administrative Appeals Chamber of the Upper Tribunal should be amended for tax. The rules and an accompanying note from Mark Rowland on behalf of the Honourable Mr Justice Elias, Chair of the Committee are attached. The procedural rules have not been developed with tax input, and the consultation asks what should be included for tax and what should be taken out as not appropriate for tax. The parallel consultation on rules for the First-tier Tax Chamber is also on this website. The Consultation closes on 12 November 2008.
19 August 2008
Consultation on the draft Mental Health Review Tribunal for Wales Rules 2008 is now available
19 August 2008
The (draft) Mental Health Review Tribunal for Wales Rules 2008 is now available
22 July 2008
Social Security and Child Support Appeals (SSCSA) Presidents Report is now available
Report by the President of Appeal Tribunals on the standards of decision–making by the Secretary of State
- Social Security and Child Support Appeals (SSCSA) Presidents Report (757kb)
- Welsh version of the SSCSA Presidents Report (720kb)
17 July 2008
Tribunals Service continues to deliver improved Access to Justice
17 July 2008
The Tribunals Service Annual Report for 2007 – 2008 is now available
17 July 2008
DVD Guide to Criminal Injuries Compensation Appeal hearings launched
A new pilot DVD has been launched to ensure people are fully informed about what to expect at a Criminal Injuries Compensation Appeal Panels (CICAP) hearing.
01 July 2008
Our information charter
The Ministry of Justice sets out in our information charter the standards that you can expect from us when we request or hold personal information about you; how you can get access to your personal data; and what you can do if you think those standards are not being met.
